BASANIE Heating Pad for Back, Neck & Shoulders – Large 15.75 x 31.5 inches, Auto Shut-Off, Moist & Dry Heat
Experience comforting warmth with BASANIE The BASANIE heating pad is designed to deliver broad, enveloping warmth across the back, neck,...
Vendor:
BASANIE
Product type:
Health Care
- $93.63
- $93.63
- Unit price
- per
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Description
xExperience comforting warmth with BASANIE
The BASANIE heating pad is designed to deliver broad, enveloping warmth across the back, neck, and shoulders. Its plush, double-sided surface feels exceptionally soft against skin, while fast heating helps you reach a comfortable level quickly after a long day or a chilly morning.
Custom warmth at your fingertips
- Six heating levels range from gentle to intense, allowing you to tailor the feel to your moment.
- Four timer options (0.5h, 1h, 1.5h, 2h) help you match your session length to your routine.
Whether you want a mild, lingering warmth or a more sustained hot compress, this large pad adapts to the degree of comfort you’re seeking. The design emphasizes practical versatility for everyday use.
Soft design meets practical safety
- Ultra-fine plush fabric is comfortable to the touch and reversible for two surface moods.
- Rapid heating with built-in overheating protection and auto shut-off for worry-free relaxation.
Safety-focused features mean you can settle in and unwind, with automatic shut-off helping you rest without monitoring the timer. The combination of warmth, softness, and thoughtful safeguards aims to fit into your routine naturally.
Moist heat or dry heat—your choice
- Moist heat is achievable by lightly misting the pad to boost warmth penetration when desired.
- Dry heat provides a classic, focused warmth for targeted areas like the back, neck, and shoulders.
Both moisture and dry heat options are designed to complement your activities, from post-workout cool-downs to relaxing evenings at home, offering flexibility without specifying a guaranteed outcome.
Size, color, and cord for flexible use
Choose from multiple sizes to match your needs, including a generous 15.75 x 31.5-inch option. A long 75-inch power cord supports comfortable placement on a couch or bed, and a variety of colors helps you pick a look that fits your space.
A thoughtful gift and easy care
Machine-washable surfaces simplify maintenance, making BASANIE a practical gift idea for holidays, birthdays, or special occasions. Share warmth with a loved one or treat yourself to a reliable in-home comfort companion.
Real-life usability ideas
Use it during a movie night, after a workout, or as part of a calming evening routine. The pad’s design aims to provide adaptable warmth that fits into your daily schedule, with comfort and convenience at the core.
FAQ
Q: What sizes does the BASANIE Heating Pad come in?
A: Sizes include 12x24, 15.75x21.5, and 19.7x35.4 inches for versatile coverage.
Q: Does it offer auto shut-off and moisture heat options?
A: Yes, it includes auto shut-off, overheating protection, and supports both moist and dry heat with a mist spray.
Shipping & Return
x1. Overview
Thank you for shopping with Ariavit.
We proudly provide fast, reliable, and completely free delivery across Canada.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all Canada-based purchases.
2. Shipping Coverage
We currently ship exclusively within Canada, including all provinces and territories.
- Ontario
- British Columbia
- Alberta
- Quebec
- And all other Canadian provinces & territories
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
3. Free Canada Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
4. Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
5. Estimated Delivery Times
We work with trusted Canadian courier partners, including Canada Post, UPS, Purolator, and FedEx.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| Major Cities & Provinces | 3–6 business days | Total delivery timeframe including processing + transit |
| Remote Areas & Northern Regions | 6–12 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–12 business days | Weather events, strikes, or courier delays |
While most parcels arrive promptly, Ariavit cannot guarantee exact delivery dates due to courier or weather-related factors.
6. Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 ariavit.ca@gmail.com
7. Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 12 business days after dispatch, please contact our customer support team.
8. Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
9. Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 ariavit.ca@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
10. Contact Us
Ariavit – Customer Service
📍 484 Church St., STE 004, Toronto, ON M4Y 2C7, Canada
✉️ ariavit.ca@gmail.com
Return Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Return Address (Warehouse – Product Returns Only)
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Company Location (Not a Return Address)
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
Canadian Consumer Notice
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
Return Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Return Address (Warehouse – Product Returns Only)
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Company Location (Not a Return Address)
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
Canadian Consumer Notice
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
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