CooCoCo Heating Pad – Neck, Shoulders & Back, 24x37 Inch, HSA Eligible, ETL Certified
Warmth that Covers the Core: Neck, Shoulders, and Back Meet a large, plush heating pad designed to drape over key...
Vendor:
CooCoCo
Product type:
Health Care
- $109.86
- $109.86
- Unit price
- per
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Free Shipping
We offer free standard shipping to every province and territory in Canada.
Free Returns
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Seasonal Shipping Delays to Outer Regions
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Description
xWarmth that Covers the Core: Neck, Shoulders, and Back
Meet a large, plush heating pad designed to drape over key areas with consistent heat and a soft touch. The CooCoCo model blends a generous surface with a cozy, velvety feel to create a comforting heat experience after a long day or on chilly mornings. While the pad is built for broad coverage, its design remains flexible enough to adapt to your body shape, helping you target areas that commonly feel tense or sore.
Why this pad stands out
From the moment you unbox it, you’ll notice the balance between softness and performance. The surface is crafted to stay comfortable against your skin when used with a layer of clothing, and the heat stays steady across sessions. The large 24x37 inch footprint allows you to cover multiple zones in a single session, making it a practical choice for people who want a versatile at‑home warmth option.
Customizable warmth and timing
- Six heat settings let you dial in the level of warmth to match your mood or activity.
- Three timer options (30, 60, 90 minutes) help you tailor sessions without guessing.
- A seven‑foot power cord adds freedom of movement while you relax or work nearby.
Design, safety, and comfort
- Edges are weighted to help the pad hug the body and stay in place during use.
- ETL certification and built‑in overheat protection support safe operation.
- Automatic shut‑off after 30 minutes applies when a timer isn’t set, adding a safety cushion.
Versatile use across the body
Designed for broad coverage, the pad comfortably reaches the neck, shoulders, back, and can be applied to the waist, arms, or legs. The result is a flexible heat therapy option that adapts to your routine, whether you’re lounging on the couch or taking a quick break at the desk.
Careful, practical, and user‑friendly
The pad emphasizes practicality: a soft, plush exterior provides a gentle touch, while the performance features emphasize consistent warmth and reliability. This product is intended for comfort and relaxation and is not a medical device. HSA eligibility is noted for compatible accounts.
FAQ
Q: Is the CooCoCo heating pad safe to use?
A: Yes. It has ETL certification, built-in overheat protection, and an auto shut-off option to support safe, worry-free use.
Q: What sizes and heat settings are available?
A: The large pad offers six heat levels and three timer choices, with a seven-foot cord for flexible positioning.
Shipping & Return
x1. Overview
Thank you for shopping with Ariavit.
We proudly provide fast, reliable, and completely free delivery across Canada.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all Canada-based purchases.
2. Shipping Coverage
We currently ship exclusively within Canada, including all provinces and territories.
- Ontario
- British Columbia
- Alberta
- Quebec
- And all other Canadian provinces & territories
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
3. Free Canada Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
4. Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
5. Estimated Delivery Times
We work with trusted Canadian courier partners, including Canada Post, UPS, Purolator, and FedEx.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| Major Cities & Provinces | 3–6 business days | Total delivery timeframe including processing + transit |
| Remote Areas & Northern Regions | 6–12 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–12 business days | Weather events, strikes, or courier delays |
While most parcels arrive promptly, Ariavit cannot guarantee exact delivery dates due to courier or weather-related factors.
6. Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 ariavit.ca@gmail.com
7. Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 12 business days after dispatch, please contact our customer support team.
8. Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
9. Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 ariavit.ca@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
10. Contact Us
Ariavit – Customer Service
📍 484 Church St., STE 004, Toronto, ON M4Y 2C7, Canada
✉️ ariavit.ca@gmail.com
Return Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Return Address (Warehouse – Product Returns Only)
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Company Location (Not a Return Address)
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
Canadian Consumer Notice
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
Return Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Return Address (Warehouse – Product Returns Only)
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Company Location (Not a Return Address)
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
Canadian Consumer Notice
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
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