Pure Enrichment PureRelief Pro Far Infrared Neck & Shoulder Heating Pad – 4 Heat Settings, Auto Shut-Off
Overview The PureRelief Pro Far Infrared Neck & Shoulder Heating Pad from Pure Enrichment offers a comforting, non-prescription option to...
Vendor:
Pure Enrichment
Product type:
Health Care
- $130.14
- $130.14
- Unit price
- per
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Description
xOverview
The PureRelief Pro Far Infrared Neck & Shoulder Heating Pad from Pure Enrichment offers a comforting, non-prescription option to ease tense muscles around the neck, shoulders, and upper back. Crafted with a soft micromink cover and InfraWave technology, it aims to deliver a steady, soothing warmth that can enhance relaxation and mobility after long days at work or during quiet evenings at home.
Key benefits
- Far infrared heat with InfraWave technology uses ceramic beads to emit wavelengths that may reach targeted areas for deeper warmth than traditional pads.
- Designed for upper-back tension, trapezius, and neck muscles to help ease stiffness and promote comfortable movement.
- Universal fit with a secure magnetic closure keeps the pad in place while you rest, work, or unwind.
- Four heat settings (110–140°F) let you tailor the warmth to your preference and activity.
- Moist heat option: apply a fine mist to enhance heat penetration for sensitive spots (avoid dampening the connector).
- Auto shut-off after two hours adds a safety layer and conserves energy for worry-free use.
- Detachable LED controller, storage bag, and a 5-year warranty provide long-term support and peace of mind.
- Machine-washable micromink fabric keeps maintenance simple and the cover feeling luxurious wash after wash.
How InfraWave heat works
InfraWave technology targets heat below the skin’s surface with ceramic beads that emit far infrared wavelengths. The result is a warmth that tends to feel deeper and more consistent, supporting a sense of ease in affected areas without the need for medications.
Fit, safety, and care
- Universal fit with a secure magnetic closure helps maintain a snug wrap across the neck and shoulders.
- Auto shut-off is designed to prevent overheating and to save energy during longer sessions.
- Detachable controller makes operation simple, with a dedicated storage bag for clean, convenient storage.
- Machine-washable micromink fabric simplifies cleanup and daily upkeep.
How to use and maintenance
Wrap the pad around the neck and shoulders, fasten with the magnetic closure, and select a heat level that feels comfortable. For moist heat, lightly mist the pad surface and test the result on a small area. Ensure the connector remains dry. After use, detach the controller and wash the cover as needed to maintain freshness.
Real-life use scenarios
End your day by draping the pad over your neck and shoulders while you relax on the couch, read, or work from a laptop. The plush fabric adds a touch of luxury to routine warmth, and the product’s design supports a hands-off experience with adjustable heat and a safe two-hour timer.
FAQ
Q: What benefits does InfraWave far infrared heat offer?
A: InfraWave uses far infrared heat with ceramic beads to deliver deeper warmth to targeted areas.
Q: Is moist heat and auto shut-off safe to use?
A: Yes—moist heat is supported and the pad automatically shuts off after two hours for safe use.
Shipping & Return
x1. Overview
Thank you for shopping with Ariavit.
We proudly provide fast, reliable, and completely free delivery across Canada.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all Canada-based purchases.
2. Shipping Coverage
We currently ship exclusively within Canada, including all provinces and territories.
- Ontario
- British Columbia
- Alberta
- Quebec
- And all other Canadian provinces & territories
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
3. Free Canada Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
4. Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
5. Estimated Delivery Times
We work with trusted Canadian courier partners, including Canada Post, UPS, Purolator, and FedEx.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| Major Cities & Provinces | 3–6 business days | Total delivery timeframe including processing + transit |
| Remote Areas & Northern Regions | 6–12 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–12 business days | Weather events, strikes, or courier delays |
While most parcels arrive promptly, Ariavit cannot guarantee exact delivery dates due to courier or weather-related factors.
6. Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 ariavit.ca@gmail.com
7. Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 12 business days after dispatch, please contact our customer support team.
8. Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
9. Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 ariavit.ca@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
10. Contact Us
Ariavit – Customer Service
📍 484 Church St., STE 004, Toronto, ON M4Y 2C7, Canada
✉️ ariavit.ca@gmail.com
Return Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Return Address (Warehouse – Product Returns Only)
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Company Location (Not a Return Address)
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
Canadian Consumer Notice
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
Return Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Return Address (Warehouse – Product Returns Only)
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Company Location (Not a Return Address)
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
Canadian Consumer Notice
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
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