SAROO Heating Pad for Back Pain Relief – 20x24 in, 3 Heat Settings, 6 Massage Modes, 18 Combinations
Warmth that travels where you need it The SAROO Heating Pad is a generously sized 20 by 24 inch pad...
Vendor:
SAROO
Product type:
Health Care
- $113.91
- $113.91
- Unit price
- per
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Free Shipping
We offer free standard shipping to every province and territory in Canada.
Free Returns
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Seasonal Shipping Delays to Outer Regions
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Description
xWarmth that travels where you need it
The SAROO Heating Pad is a generously sized 20 by 24 inch pad finished in a soft velvet fabric that feels gentle on the skin. Its weighted interior, plus denser heating points, helps evenly distribute warmth to all corners of your shoulders, back, and neck. This combination creates a comforting experience you can enjoy while resting on the couch, at the desk, or after a workout.
Personalized comfort at your fingertips
Choose from three heat settings to dial in the temperature you prefer, with a fast heat response that brings warmth in seconds. Pair a setting with one of the three massage intensities and two massage rhythms to discover 18 distinct relaxation combinations designed to suit your mood and activity. A built in auto off keeps things safe if you drift off.
- Three heat levels and two massage rhythms provide flexible options
- Six massage modes with weighted beads contouring to your body for targeted feel
- Moist heat option and dry heat option for deeper warmth
- Long power cord up to 10 feet expands where you can relax
Targeted coverage and practical features
Designed to cover multiple areas, it can sit over the shoulders and neck, wrap across the back, and extend toward the abdomen or legs. The pad supports different use cases, from post workout recovery to everyday stiffness, with a soft velvet surface that adds a touch of luxury to your routine.
- Weighted beads aid body contouring for a snug, personalized fit
- Moist heat option enables deeper warmth when desired
- Machine washable cover keeps maintenance simple after use
- A 10 ft power cord gives you freedom to move around
Fast heating and safety
Fast heating technology warms up in seconds and provides precise control with safe temperature limits of 115 to 145 F. An automatic shutdown after 30 minutes helps prevent overuse while overheating protection adds a safety layer during longer sessions.
Care and support
Care is simple: remove the cover and machine wash as needed, keeping the plush surface fresh for daily use. The SAROO team provides responsive after sales support to help you within 24 hours if you have questions about setup or use.
FAQ
Q: What areas can the SAROO heating pad cover?
A: Shoulders, back, neck, abdomen, and legs for versatile warmth.
Q: How many heat and massage options does it offer?
A: Three heat levels, three massage intensities, and two modes — 18 combinations.
Shipping & Return
x1. Overview
Thank you for shopping with Ariavit.
We proudly provide fast, reliable, and completely free delivery across Canada.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all Canada-based purchases.
2. Shipping Coverage
We currently ship exclusively within Canada, including all provinces and territories.
- Ontario
- British Columbia
- Alberta
- Quebec
- And all other Canadian provinces & territories
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
3. Free Canada Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
4. Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
5. Estimated Delivery Times
We work with trusted Canadian courier partners, including Canada Post, UPS, Purolator, and FedEx.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| Major Cities & Provinces | 3–6 business days | Total delivery timeframe including processing + transit |
| Remote Areas & Northern Regions | 6–12 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–12 business days | Weather events, strikes, or courier delays |
While most parcels arrive promptly, Ariavit cannot guarantee exact delivery dates due to courier or weather-related factors.
6. Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 ariavit.ca@gmail.com
7. Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 12 business days after dispatch, please contact our customer support team.
8. Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
9. Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 ariavit.ca@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
10. Contact Us
Ariavit – Customer Service
📍 484 Church St., STE 004, Toronto, ON M4Y 2C7, Canada
✉️ ariavit.ca@gmail.com
Return Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Return Address (Warehouse – Product Returns Only)
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Company Location (Not a Return Address)
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
Canadian Consumer Notice
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
Return Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Return Address (Warehouse – Product Returns Only)
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Company Location (Not a Return Address)
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
Canadian Consumer Notice
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
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