SAROO Heating Pad for Neck, Shoulders & Back — Weighted Velvet 19x22 in, Dry & Moist Heat, 4 Heat Settings, Auto-Off
Cozy, Comprehensive Warmth for Everyday Relief The SAROO Heating Pad is a generously sized 19 x 22 inch companion designed...
Vendor:
SAROO
Product type:
Health Care
- $73.35
- $73.35
- Unit price
- per
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Description
xCozy, Comprehensive Warmth for Everyday Relief
The SAROO Heating Pad is a generously sized 19 x 22 inch companion designed to envelop the neck, shoulders, and upper back with soothing warmth. Its soft velvet exterior feels gentle on the skin, while the weighted construction provides a comforting, hug-like sensation as heat penetrates the muscles. This design helps keep the pad in place, letting you relax fully during use.
Equipped with small glass beads distributed throughout, the pad delivers even warmth across every edge and corner. The curved neck collar enhances fit and support, making it easier to position the pad where you need it most. Beyond the shoulders, you can flexibly adapt placement to the abdomen or waist, making it useful for a range of everyday comfort needs.
You can choose between dry heat or moist heat by spraying a fine mist on the surface, enabling a deeper warmth without sacrificing convenience. This versatility is paired with fast heating technology and four adjustable temperature levels, so you can tailor the experience to your preference as you unwind after a long day.
Designed with safety and ease in mind, this pad includes an automatic shut-off after two hours and overheating protection for worry-free use. When the session is done, the pad can be machine washed, and the power cord stretches up to nine feet, offering flexible placement whether you’re on the couch, at a desk, or in bed. It also makes for a thoughtful gift idea for winter months, birthdays, or holiday greetings.
Key Comfort Features
- Soft velvet fabric that feels gentle against the skin
- Weighted design with dense heat points for even coverage
- Large 19 x 22 inch size to cover neck, shoulders, and upper back
- Curved collar and hug-like fit for secure placement
- Four heat levels ranging from 113°F to 140°F
- Dry or moist heat options for customizable warmth
Practical Use Ideas
- Relax after workouts or long desk sessions to ease tension
- Enjoy on the couch while watching TV or reading a book
- Apply to the abdomen or waist to address cramps or targeted warmth
- Ideal for chilly rooms or home offices during cold seasons
- A thoughtful, versatile gift for friends and family
While warmth and comfort are not guaranteed outcomes, the SAROO heating pad offers practical, flexible options designed to fit into your daily routines and moments of rest. Consider it as a cozy tool for accumulated tension or simply a comforting ritual at the end of the day.
FAQ
Q: What areas does the SAROO heating pad cover?
A: Designed to cover the neck, shoulders, and upper back, it can also be positioned to target the abdomen or waist.
Q: What are the heat options and safety features?
A: Four heat levels from 113°F to 140°F, auto-off after two hours, and overheating protection for safer use.
Shipping & Return
x1. Overview
Thank you for shopping with Ariavit.
We proudly provide fast, reliable, and completely free delivery across Canada.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all Canada-based purchases.
2. Shipping Coverage
We currently ship exclusively within Canada, including all provinces and territories.
- Ontario
- British Columbia
- Alberta
- Quebec
- And all other Canadian provinces & territories
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
3. Free Canada Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
4. Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
5. Estimated Delivery Times
We work with trusted Canadian courier partners, including Canada Post, UPS, Purolator, and FedEx.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| Major Cities & Provinces | 3–6 business days | Total delivery timeframe including processing + transit |
| Remote Areas & Northern Regions | 6–12 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–12 business days | Weather events, strikes, or courier delays |
While most parcels arrive promptly, Ariavit cannot guarantee exact delivery dates due to courier or weather-related factors.
6. Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 ariavit.ca@gmail.com
7. Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 12 business days after dispatch, please contact our customer support team.
8. Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
9. Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 ariavit.ca@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
10. Contact Us
Ariavit – Customer Service
📍 484 Church St., STE 004, Toronto, ON M4Y 2C7, Canada
✉️ ariavit.ca@gmail.com
Return Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Return Address (Warehouse – Product Returns Only)
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Company Location (Not a Return Address)
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
Canadian Consumer Notice
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
Return Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Return Address (Warehouse – Product Returns Only)
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Company Location (Not a Return Address)
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
Canadian Consumer Notice
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
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