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We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the XXXL Heating Pad by TATOWN, a large 17x33 inch pad engineered to deliver broad, enveloping warmth. The plush velvet double-sided cover feels gentle against skin, and the fast heat-up time brings comfort in moments. With six heat levels (104-140 F) and four timer options (30-120 minutes), you can tailor warmth to your preferences. A generous 7-foot cord keeps outlets within reach whether you’re on the couch or in bed.
For Moist Heat Therapy, simply spray a fine mist onto the surface before use. The pad is designed to fit multiple zones, including the back, neck, shoulders, abdomen, knees, and legs, offering flexible warmth for evenings at home or on busy days.
The oversized 17x33 inch surface provides consistent warmth across a wide area, making it suitable for shared or multi-spot use. A quick heat-up time adds instant comfort when you need it most.
With a quick heat-up time of about 20 seconds, you can feel warmth quickly. The unit includes practical controls and a durable build designed for daily use.
Ideal as a thoughtful gift for birthdays or other occasions, the XXXL Heating Pad combines warmth, comfort, and practicality. If you need assistance, our team provides responsive online support, including replacement options if needed.
Q: What features help target back, neck, and cramps with the XXXL heating pad?
A: The large 17x33 inch surface supports broad areas with six heat levels, 30–120 minute timers, and a 2-hour auto-off for customizable warmth and safety.
Q: How should I care for the pad and use moist heat safely?
A: Machine washable cover, optional moist heat spray, a 7-foot cord for flexible placement, and remember to unplug after use.
Thank you for shopping with Ariavit.
We proudly provide fast, reliable, and completely free delivery across Canada.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all Canada-based purchases.
We currently ship exclusively within Canada, including all provinces and territories.
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
We work with trusted Canadian courier partners, including Canada Post, UPS, Purolator, and FedEx.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| Major Cities & Provinces | 3–6 business days | Total delivery timeframe including processing + transit |
| Remote Areas & Northern Regions | 6–12 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–12 business days | Weather events, strikes, or courier delays |
While most parcels arrive promptly, Ariavit cannot guarantee exact delivery dates due to courier or weather-related factors.
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 ariavit.ca@gmail.com
Delivery delays may occur due to:
If your parcel has not arrived within 12 business days after dispatch, please contact our customer support team.
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 ariavit.ca@gmail.com
Please include:
We will resolve the issue as quickly as possible.
Ariavit – Customer Service
📍 484 Church St., STE 004, Toronto, ON M4Y 2C7, Canada
✉️ ariavit.ca@gmail.com
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
The following items cannot be returned:
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Please inspect your order upon delivery and contact us immediately at ariavit.ca@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
To initiate a return, contact us at ariavit.ca@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA) and detailed return instructions.
Returns sent without prior approval will not be accepted.
Ariavit – Returns Department
2601 East 28th Street, STE 309
Signal Hill, California
United States
Ariavit – Company Office
484 Church St., STE 004,
Toronto, ON M4Y 2C7,
Canada
The following items cannot be returned:
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
If your order is delivered within Canada, return eligibility remains subject to the conditions above. Items must remain unused, unopened, and in their original packaging with the safety seal intact.
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at ariavit.ca@gmail.com.
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Welcome to Ariavit! The terms “we”, “us” and “our” refer to Ariavit. Ariavit operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Ariavit is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (the “Terms”) describe your rights and responsibilities when you use the Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access the Services.
By agreeing to these Terms, you confirm that you are at least 18 years old (the age of majority in Canada) and you consent to any of your minor dependents using the Services on devices you own or manage.
To use the Services you may be asked for information such as your email address, billing, payment and shipping details. You warrant that all information you provide is correct, current and complete and that you have the rights to provide it.
You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer or sell your account.
We strive to represent our products accurately; however, colours and appearance may vary depending on your device and settings. We do not warrant that any product’s appearance or quality will meet your expectations.
Product descriptions may change at any time without notice. We may discontinue products and/or limit quantities to any person or geographic region at our discretion.
When you place an order, you make an offer to purchase. Ariavit may accept or decline any order at its discretion. We must receive and process your payment before acceptance.
Your purchases are subject to our Refund Policy.
You warrant that your purchases are for personal/household use and not for resale or export.
Prices, discounts and promotions may change without notice. Prices exclude taxes, shipping/handling and applicable duties unless stated otherwise.
You agree to provide complete and accurate payment details and confirm that you are authorised to use the payment method provided.
We currently sell and ship within Canada only. Delivery times are estimates and may vary. Risk of loss passes to you upon delivery.
All trademarks, text, images, video, audio and their arrangement are owned by Ariavit or its licensors and protected by Canadian and international laws.
You may use the Services for personal, non-commercial purposes only.
Ariavit’s names, logos, product names and designs are trademarks of Ariavit and/or its affiliates. Shopify trademarks belong to Shopify.
We may provide access to third-party tools. These are provided “as is” without warranties, and you use them at your own risk.
We are not responsible for third-party content or websites. Use of third-party sites is at your own risk. Review their policies before engaging.
Ariavit is powered by Shopify. However, all purchases are made directly with Ariavit. Shopify is not responsible for any sales, claims or damages relating to your transactions.
You expressly release Shopify from all claims arising from your purchases.
All personal information we collect is subject to our Privacy Policy. Because our Services are hosted by Shopify, some data processing is performed by Shopify.
If you provide feedback or reviews, you grant us a worldwide, royalty-free licence to use, reproduce, display and distribute it. You warrant you have rights to submit such content.
We may correct errors or update information at any time, including after an order has been submitted.
You must not misuse the Services. Prohibited conduct includes violations of law, harassment, spreading malware, scraping, impersonation, or attempting to bypass security.
We may suspend or terminate the Services at any time. You remain responsible for amounts due up to the termination date.
Except where stated by Ariavit, the Services and all products are provided “as is” and “as available” without warranties of any kind.
Ariavit is not liable for indirect or consequential damages, including loss of profits, data or savings, arising from use of the Services.
You agree to indemnify Ariavit, Shopify and their affiliates from claims arising from your misuse of the Services or breach of these Terms.
If any part of these Terms is found unenforceable, the rest will remain in effect.
These Terms constitute the entire agreement between you and Ariavit.
You may not assign these Terms without our consent. We may assign our rights without notice.
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
Headings are for convenience only and do not affect interpretation.
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
Questions about the Terms of Service:
📧 Email: ariavit.ca@gmail.com
Ariavit
484 Church St., STE 004
Toronto, ON M4Y 2C7
Canada